Terms & Condition

The following terms and conditions are fully acknowledged and agreed to by the client while renting limousines:

 

1.) To complete bookings, Alliance Limo needs a major credit card. 

At the start of the service, the entire service fee has to be paid. The current rate will be charged for overtime. Each hour of overtime will be paid separately. The client releases the company from any and all liability for any loss, harm, damage, or theft. There isn’t any allowed hanging out of the sunroof. The service will be immediately terminated as a result, and no refunds will be given. Additionally, smoking is not permitted in the cars. Client consents to act in a fully lawful manner while receiving service.

 

2.) A RANGE OF STOPS OR DESTINATIONS:

Stops should be scheduled prior to the commencement of your service. Our drivers need to be aware of every stop in advance due to the size of our vehicles. These safety measures are taken to protect both the vehicle and each passenger. Stops that aren’t planned are at the driver’s discretion. All prices are based on the initial total miles traveled, as well as the destinations and stops. After making your bookings, please call the office to obtain pricing for adding any additional stops or mileage.

 

3.) TRANSFERS FROM AIRPORT OR POINT TO POINT: 

Waiting time may incur additional fees. For the first 15 minutes of the delay, there is no additional fee. Every further 15 minutes of waiting incurs an additional fee. The cost is determined by the type of car. Unless you have prearranged to meet the driver at the baggage claim area (only for sedans, SUVs, and vans), meet your driver at the curb for all arriving planes. We are never permitted to park or wait inside Sea-Tac Airport for limos; you must meet the driver there. Please wait to phone the office for help before leaving the airport to avoid paying a no-show fee. The dialing code is 1-800-954-5466

Any travel that takes place between the hours of 12:00 AM and 5:00 AM, as well as on some recognized holidays, will incur an additional cost of $66.00.

 

4.) CAPABILITY MAXIMUM:

Drivers are not permitted to carry more people than what is specified in your contract. Both state law and insurance policies are broken by this.

The customer assumes complete responsibility for themselves, their visitors, and/or their affiliations. Any and all vehicle damage must be paid for by the client. The following will be the initial minimum fee for the damages: Vomiting costs $500, cigarette burns cost $300 apiece, glitter and gum cost $100, and broken or missing glasses cost $20.

Traffic jams, airport delays, mechanical issues, or any other unforeseen situations are not in any way Alliance Limo’s fault.

 

5.) TERMS OF CANCELLATION:

Alliance Limo is aware that cancellations can occasionally be inevitable and required. Unless explicitly stated otherwise or in writing, the following rules apply:

We often accept cancellations for sedan & SUV airport transfers without a fee 24 hours or more before the arranged pick-up time for local service in California.

The driving distance and special scheduling will determine the cancellation notice for regional service provided outside of the immediate California area.

A minimum of seven days’ notice is required for vans, premium, and speciality cars. Your confirmation and/or any written agreements will have an exact cancellation notice clause.

Due to regional factors (such as weather), events, vehicle types, and market areas, cancellation notices may change.

Time adjustments that are made with less notice than the aforementioned minimum will still incur additional fees, possibly in full. For instance, if a request is made at 1:30 p.m. to modify the pick-up time from 2:00 p.m. to 4:00 p.m., there will be a full charge for the 2:00 p.m. trip and a fresh charge for the 4:00 p.m. trip.

Peak rental demand periods and special events

Special occasions and times of strong demand, both locally and in foreign markets, may necessitate premium pricing, higher hourly minimums, occasionally multi-day minimums, and more advance notice of cancellations and adjustments. Prepayments that are not refundable might also be needed.  Because of the larger demand, automobiles are typically harder to come by, and frequently, additional vehicles are needed to meet the demand.

A No Show

Please call our office at once at 1-800-954-5466 if you do not see your chauffeur in order to avoid paying the entire “no-show” fee. For your convenience, we often include all administrative, licensing, and/or STC fees as well as the recommended 20% chauffeur tip in the minimum no-show price. However, the gratuity amount is always entirely up to you.  The tip can be increased, decreased, or completely eliminated.  If there will be a gratuity, do let us know.

When the client does not show up at the prearranged pick-up location for Point-to-Point & Airport Service, a price equivalent to the basic rate, wait time, admin/licensing/STC, and recommended chauffeur gratuity (gratuity amount at your option) will be charged.

When the client does not appear at the pre-arranged pick-up place for Hourly Service, a price equal to at least 2 hours of service, admin/licensing/STC, and a recommended tip (gratuity amount at your option) will be charged. Depending on the event, date, vehicle type, etc., the minimum hourly price for no-shows may be higher for many services.

Once more, if you need to avoid paying a no-show fee, contact or text us at 1-800-954-5466. The dispatcher will send your chauffeur to you right away.

God’s actions are not our fault. For example, but not limited to, our clients’ destinations being closed, canceled flights, delays caused by airlines, and travel limitations within the government.

ALL CANCELLATIONS MUST BE MADE IN WRITING TO BOOKING@ALLIANCELIMO.NET.

 

6.) DANGEROUS & UNSAFE ROADS: 

WE WILL NOT TRAVEL ON ANY DANGEROUS ROADS FOR THE SAFETY OF THE PASSENGERS, DRIVERS.

INCLUDING ONE WAY TRAFFIC, WINDING (ZIG ZAG) TRAFFIC, STEEP TRAFFIC, DIRT TRAFFIC, HILLS, CLIFF AREAS, ETC.

 

7.) PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

Prices may change on holidays, New Year’s Day, New Year’s Eve, proms, winter proms, busy days, peak times, and long distance calls. Any other coupons or discount codes cannot be used in conjunction with any special price. There might be some limitations.

 

8.) ADDITIONAL FEES AND OTHER:

Price ranges are determined by garage to garage.

A) 10% local gas surcharge will be applied to any runs (40 miles total from Los Angeles to Seattle 98158).

b.) Long journeys will incur an extra petrol surcharge; for more information, contact the office.

c.) Customer is responsible for all Toll Roads, Parking, and FasTrak.

d.) To guarantee a spot for your limousine, please buy your parking pass for any special events in advance.

e.) Call our office to get the length of your limousine.

 

(9) TRANSFERS AND POINT-TO-POINT:

For accurate mileage charges, all one-way trips, including transfers to and from the airport, must be scheduled under Airport (From/To).

 

10.) SATURDAY RESERVATIONS NEED TO BE MADE 4 HOURS IN ADVANCE:

There are a minimum of 6 hours on Friday and Saturday evenings from the dates of April 15 to June

Please call our office for pricing and more information about our policies throughout prom season and New Year’s Day. This restriction will apply to both office and online reservations.

 

11.) EATING AND SMOKING

In any of the vehicles in our fleet, smoking or eating is never authorized.

 

12.) BACKGROUNDS POLICY

Without a legal guardian present, no alcohol will be kept on hand or allowed in vehicles carrying passengers under the age of 21. Any situation in which a minor consumes alcohol is never acceptable. Alternative beverages can be ordered upon payment of a fee.

 

13. LIABILITY

The company won’t be held responsible for late arrival brought on by, but not limited to, traffic jams, vehicle breakdowns, inaccurate pickup and drop-off information, natural disasters, or other uncontrollable events. (2) The company makes no guarantees regarding the conclusion or outcomes of any excursion, including the client’s delight, having fun, arriving at a destination on time, discovering the address of a celebrity, entering any venue or event, parking or being dropped off at the venue’s main door, etc. Additionally, the company cannot guarantee the availability of bilingual drivers. Additionally, the corporation makes no promises regarding the effectiveness of the heater and air conditioning in the car. (3) In the event that the company is held liable for anything, the amount of that liability cannot go beyond the fare that the company collected from the customer. 

 

14.) SMOKING AND DRUGS

No narcotics or illegal drugs of any kind are allowed to be possessed, sold, or used. Violations will result in the immediate termination of the contract and the rendered services, as well as the loss of any remitted deposits and service fees.

 

15.) LOST THINGS/BEING

Although we are pleased to allow you to bring CDs, DVDs, and other personal belongings, Alliance Limo does not accept liability for items left in the car during or after the limo rental service has ended.

 

16.) QUOTE & BOOKING

At the time of booking, all vehicles are quoted subject to availability. Rates could change at any time without prior notice. When making a reservation, a deposit of 25% to 50% of the entire cost is necessary. This deposit is nonrefundable. At the time of the service, the remaining balance is payable.

 

17.) ACCESSIBILITY

If the original vehicle needs repair, is unsafe to drive, has been in an accident, or is otherwise unavailable, Alliance Limo retains the right to substitute another limousine or a different color.

 

18.) RESPONSIBILITY

(1) The company won’t be held responsible for late arrivals brought on by, but not limited to, traffic jams, vehicle breakdowns, inaccurate pickup and drop-off information, natural disasters, or other uncontrollable events. (2) The company makes no guarantees regarding the conclusion or outcomes of any excursion, including the client’s delight, having fun, arriving at a destination on time, discovering the address of a celebrity, entering any venue or event, parking or being dropped off at the venue’s main door, etc. Additionally, the company cannot guarantee the availability of bilingual drivers. Additionally, the corporation makes no promises regarding the effectiveness of the heater and air conditioning in the car. (3) In the event that the company is held liable for anything, the amount of that liability cannot go beyond the fare that the company collected from the customer. 

 

(CHANGES 19) 

(1) Where necessary, there may be additional fees for any alterations to the client’s original order and specifications. Therefore, if the consumer asks for the service to last longer, there will be extra fees. An increase in price might also be applied if the pick-up location changes. extra charges will apply to any extra modifications, such as those to the destination or number of passengers. Overtime fees will be levied based on the indicated basic charge when applicable. The basic original rates will still apply if the client chooses to shorten the service’s duration, reduces the number of passengers traveling with them, or requests to be driven to a destination that is closer to home. In these cases, the client is still responsible for paying the originally agreed-upon fees. (2) Even if they use the company’s services for fewer hours or days—or even if they don’t use them at all—the client is still required to pay the whole sum for the allotted number of hours and days. Client consents to pay the higher of the minimum number of hours determined by the business or the number set by the client in advance. Client is responsible for payment in full for the time the vehicle and company’s services were used if, for whatever reason, they were unable to use it for the entirety of the contract. (3) The cost of the service is determined by miles and an hourly rate. As a result, even if traffic delays or other circumstances prevent the client from using the car and company’s services for the whole predetermined amount of time, the client is still responsible for paying for the initial agreed-upon hours and mileage. (4) The company reserves the right to modify its charges at any time. (5) The Los Angeles County court in the state of California shall be the venue for the resolution of any disputes or claims that may arise. (6) This agreement cannot be changed in any way by a company employee, chauffeur, or representative. 

 

20.) MOTORIST

The back of this agreement includes a list of the vehicle’s specifications that were given to the client. Before starting the service, the chauffeur and management of the company performed a thorough inspection of the car. Client must check out the car before boarding. The client must mention any damage to the vehicle that may be present on the front side of this agreement in the designated place. The indicated space shall stay empty if the client does not discover any harm. Should the client have noticed any damage(s) in the area mentioned, the client certifies that through using the company’s service, the client has determined that the damage(s) are minimal and do not impede the company’s ability to provide its services. Client is aware that when returning to the base, the company’s chauffeur and management will conduct a fresh inspection of the car. Upon re-inspection, if any new damages not noted in the designated place appear on the vehicle, the client will be entirely liable for those damages. As a result, the client will be responsible for paying for any repairs or major and excessive cleaning expenses incurred by the business. The company alone will decide if there has been unusual interior or exterior wear and tear or damage. Company shall use reasonable efforts to deliver a vehicle that is equal to the client’s request in terms of model, size, color, etc. However, the organization makes no promises that a car exactly like the one the client needs will be available for usage, and it won’t be held responsible if one isn’t on the day of service. The brand, model, kind, year, color, passenger capacity, and dent-free status of the car are not guarantees made by the company. Depending on availability on the day and time of service, the company may deploy a vehicle.